FAQ
Desk Lamp
Q1: What bulb types do your desk lamps use?
LED (integrated, non‑replaceable) or standard E26/E12 sockets for LED/incandescent bulbs. Check product page.
Q2: Are they dimmable?
Some models have touch‑sensitive dimming or rotary dimmers – look for “dimmable” in title.
Q3: Do lamps require assembly?
Most arrive fully assembled. Some have a simple base to attach – tools included.
Flashlight
Q4: What batteries do flashlights use?
AA, AAA, or built‑in rechargeable USB. Batteries included? – check product page.
Q5: How many lumens?
Range: 100‑1000+ lumens. Product page specifies output and beam distance.
Q6: Are they waterproof?
IPX4 (splash‑proof) to IPX7 (submersible). See IP rating on product page.
Nightlight
Q7: Do nightlights plug into outlets or use batteries?
Most are plug‑in (direct wall outlet). Some are USB or battery‑operated.
Q8: Are they motion‑activated?
Some models have dusk‑to‑dawn sensors or motion sensors – product description.
General
Q9: Shipping cost?
Free standard shipping on orders 25 – flat $4.99.
Q10: Processing time?
1–2 business days (excluding weekends/holidays).
Q11: Tracking?
Yes – shipping confirmation includes tracking.
Q12: Cancel or change order?
Contact us immediately while “processing.” Once “preparing for shipment,” not possible.
Q13: Ship outside USA?
No – only US addresses (including Alaska, Hawaii; no territories or APO/FPO).
Q14: Damaged item?
Photos within 48 hours – we will replace or refund.